2 Brothers Bar Santorini respects your privacy and is committed to protecting your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR).
## 1. Information We Collect
When you make a reservation, we may collect:
- Full name
- Email address
- Telephone number
- Reservation date and time
- Number of guests
- Hotel name where applicable
- Special requests
- IP address
- Browser information required for security purposes
Payment information is processed directly by PayPal. We never store your payment card details.
## 2. Why We Process Your Data
We process your personal information in order to:
- Manage your reservation
- Process your payment
- Contact you regarding your booking
- Provide customer support
- Meet legal and accounting obligations
- Improve our services
- Send a review request after your visit, if enabled
## 3. Legal Basis
Your personal information is processed based on:
- Performance of a contract, meaning your reservation
- Legal obligations
- Legitimate business interests
- Your consent where required
## 4. Data Retention
Reservation information is retained only for as long as necessary to provide our services and to comply with applicable legal and tax obligations.
## 5. Data Sharing
Your information is shared only when necessary with trusted service providers including:
- PayPal for payment processing
- Email delivery providers
- Website hosting providers
We never sell your personal information.
## 6. Your GDPR Rights
Under the GDPR you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent where applicable
Requests can be made using our Contact page.
## 7. Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, or misuse.
## 8. Cookies
Our website may use cookies that are necessary for website operation, analytics, and user experience improvements. You may manage cookies through your browser settings.
## 9. Contact
If you have any questions regarding this Privacy Policy or your personal data, please contact 2 Brothers Bar Santorini through our Contact page.
By submitting a reservation, you acknowledge that you have read and understood this Privacy Policy.
